What you get

A real map of your operation, not a generic PDF

Every RADAR Diagnostic delivers your processes mapped in BPMN (the process engineering standard), with every bottleneck marked and every automation opportunity quantified. From a simple flow to the complete operation.

  • Diagrams that also serve as the documentation base required by ISO 9001 certification
  • Every opportunity with its estimated savings in hours and dollars
  • Yours forever, whether you implement it with us or not
online-order.bpmn 1 / 3
ONLINE ORDER Customer Store Customer orders Choose products Pay online Order Confirmation received Payment received Verify payment (manual) ⚠ Bottleneck Approved? no yes Prepare order Ship and notify ✓ Automatable · −9 h/mo Notify problem Order canceled
5processes mapped
8opportunities found
−21 hestimated savings / month
CUSTOMER ONBOARDING · OPERATIONS Request received Review completeness Complete? no yes Validate identity Log into CRM (manual) ⚠ Double data entry · 3 systems Send welcome ✓ Automatable · −6 h/mo Customer active Request missing information Wait for reply Info received 7 days no reply Close and archive Request closed Request (1..n)
7processes mapped
12opportunities found
−38 hestimated savings / month
CUSTOMER DISTRIBUTOR Sales Purchasing Warehouse Needs stock Send purchase order Confirmation Delivery Order received Log order (manual) ⚠ Retyped into the ERP Check stock Stock complete? yes no · parts missing Confirm to customer Source missing parts Quote suppliers On time? yes no Issue purchase order Escalate: no supplier Prepare shipment Issue invoice Shipping and notice automated ✓ Automatable · −22 h/mo
12processes mapped
19opportunities found
−64 hestimated savings / month

Illustrative examples of the delivery format. Your Diagnostic is drawn on your own real processes.

So what is BPMN, in plain terms?

It is the standard language industrial engineering uses to draw processes. A visual map of how your business works today that anyone on your team can read without needing it explained. It is not a pretty picture: every symbol means something precise, which is why it holds up as a formal document when you need one.

These same diagrams are the documentation base ISO 9001 asks for to certify your quality management system.

How the deliverable fits into ISO 9001 →

This deliverable comes out of the Diagnostic

It is the first thing you receive, and it is yours no matter what happens next.

See the RADAR Diagnostic